Terms of service
Terms of Service
Effective Date: 01 January 2026
Welcome to Cherished Moments. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.
1. General
Throughout this website, the terms "we", "us" and "our" refer to Cherished Moments.
By visiting our website or purchasing from us, you agree to these Terms of Service and all applicable laws and regulations.
If you do not agree with these terms, please do not use our website.
2. Products
We make every effort to display our products, colours and descriptions as accurately as possible.
Due to differences in screen settings, lighting and photography, slight variations in colour or appearance may occur.
All product descriptions and pricing are subject to change without notice.
3. Orders
We reserve the right to refuse or cancel any order at our discretion, including where:
- Products become unavailable
- Pricing errors occur
- Fraudulent activity is suspected
- Payment cannot be verified
If payment has already been processed, any cancelled order will be fully refunded.
4. Pricing
All prices are shown in Australian Dollars (AUD) and include GST where applicable.
Shipping costs are calculated at checkout unless otherwise stated.
5. Payment
We accept secure payment methods including:
- Visa
- Mastercard
- PayPal
- Afterpay
- Shop Pay
- Other payment methods displayed during checkout
Payments are processed securely through our payment providers. We do not store your credit card information.
6. Shipping
Please refer to our Shipping Policy for information regarding processing times, delivery estimates and shipping charges.
7. Returns & Refunds
Please refer to our Return & Refund Policy for information regarding returns, exchanges and refunds.
Nothing in these Terms excludes your rights under the Australian Consumer Law.
8. Intellectual Property
All content on this website, including:
- Product designs
- Message cards
- Images
- Graphics
- Logos
- Product descriptions
- Website content
is the property of Cherished Moments and may not be copied, reproduced or used without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Cherished Moments will not be liable for any indirect, incidental or consequential loss arising from the use of our website or products.
Our liability is limited to the amount paid for the relevant product.
10. Australian Consumer Law
Nothing in these Terms limits or excludes any rights you have under the Australian Consumer Law.
Where required by law, you may be entitled to a repair, replacement or refund.
11. Privacy
Your use of this website is also governed by our Privacy Policy.
We respect your privacy and handle your personal information in accordance with Australian privacy legislation.
12. Changes to These Terms
We may update these Terms of Service from time to time without prior notice.
The latest version will always be available on our website.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Cherished Moments